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Image of career: Team Operations Manager

Team Operations Manager

Overview

Team operations managers keep an esports team running. They manage a team's schedules, and ensure that players are in peak condition.

Description

  • Maintain the efficient operation of pro-gaming teams.
  • Oversee communication between pro-gaming teams and upper management.
  • Schedule pro-gaming teams' practices, upcoming games, and events.
  • Ensure that all pro-gamers are performing at their best by checking mental and physical health regularly.
  • Distribute administrative tasks related to pro-gaming teams' schedules to relevant departments.

Entry requirements

  • Networking is important to build up your portfolio as a team operations manager.
  • Having experience as a manager, even in another industry, would be good for one's portfolio. Think critically about how to apply your experience to the esports industry. Showcase these insights during your interviews.

Salary

$2,900 – 5,000

/mo

Salary ranges are estimated based on public information found on Singaporean job portals, including MyCareersFuture, MySkillsFuture. Updated as of 2026.

Trivia

Team operations managers usually follow pro-gaming teams wherever they go. They stay in the same dormitory, and follow players to events. Their presence is necessary to ensure that the team they oversee is on schedule and in good shape.

What to expect

You will coordinate logistics and schedules in the day, and handle strategic planning and analyse performance data at night. It’s a lot of work to ensure your team’s success.

Soft
skills

Attention to Detail

Able to carefully oversee schedules, resources, and activities to ensure accuracy and efficiency.

Innovative Mindset

Able to perform creative problem-solving and adopt new strategies to improve team performance.

Organisational Skills

Skilled in organising workflows, coordinating schedules, and optimising resource allocation.

Technical Proficiency

Proficiency in project management software like Trello, Asana, and Microsoft Project.

Industry Expertise

Good understanding of standard protocols, significant metrics, and current trends in the esports sector.

Business and Legal Knowledge

Knowledge of commonly used business contracts and legal paperwork required in professional settings.

Hard
skills

Frequently asked questions

During competition seasons, most managers stay with their pro-gaming teams as they have to be physically present when accompanying teams to events. If they're looking to be a team operations manager for an international team, they should prepare to pack their bags.

Team operations managers work more on the administrative side of the esports industry and thus aren't required to play games for work. Most team operations managers do play, as they usually join the industry out of their passion for esports.

Esports follows a different clock. Because competitions and practices often happen in the evenings or across different time zones, their hours will need to be flexible. They'll likely be busiest during tournament seasons, but you will be having an all-access pass to the world's biggest gaming events and being the heartbeat of a high-performance team.

They don't need a medical degree to excel in this role. Their job is more about being an observant and empathetic mentor. They'll check on players' mental and physical health regularly to spot burnout early. If they need specialised support, such as a nutritionist or a sports psychologist, they'll be the one to arrange that help so players may stay focused on the game.

Ensuring that all team members are on the same page helps prevent misunderstandings, aligns goals, and fosters a collaborative and productive work environment.