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Senior Customer Success Manager, LinkedIn Corporation
"I’m a curious explorer and lifelong learner who believes deeply in helping people discover their strengths and grow with confidence. In my professional journey, I work in Customer Success across Southeast Asia, partnering with organizations to turn learning into real‑world impact. Along the way, I’ve learned how important trust, clarity, and empathy are — especially when navigating change and uncertainty. As a Co‑Active Coach in the process of certification, I’m passionate about supporting young people as they explore their paths, build resilience, and take meaningful steps toward who they want to become."
I'm interested in Digital and Technology, Education and Career, Family and Relationships, Mental Well-being and Volunteer and Philanthropy .
I've worked in Human Resource and Infocomm Technology.
Country of work
SINGAPORE
Country of study
MALAYSIA
Bachelor's Degree
Deputy Director (Team Leader) Infra Lead Engineer (Data Technology and Architecture),
Monetary Authority of Singapore
"I worked in the IT industry for the past 30+ years in many different roles. Currently in Digital Transformation role to help organization adopt IT tr..."
Head of AI,
TSC.ai
"Hey there! I'm Shern, Head of AI at TSC.ai. I help cut through AI hype to show what actually works in production - from ML pipelines to agentic system..."