Tourist Guide

Tourist Guides lead tourists on inbound tours to places of interest and proactively share information and knowledge about the history and heritage of the respective locales. Tourist Guides usually follow itineraries but improvise whenever necessary.

Tourist Guide Job Description

Explain the history and heritage of places of interest.

Conduct briefings for the tourists regarding local customs and practices by providing information on traditions, etiquette and dress codes.

Guide tourists on their journeys through a foreign environment.

Address any concerns held by the tourists.

Collect feedback about the tour, itinerary, or accommodations to improve future tours.

Prioritise the safety and comfort of tourists at all times.

Interact and get to know tourists to be able to customise itineraries to match tourist interests.

Liaise with local businesses and attractions to get the best deals for the tours and ensure smooth access to sites.

Note

The four main types of Tourist Guides are Walking, Museum, Bus, and Adventure (like hiking or rafting) Guides.

What you should know about Tourist Guide jobs in Singapore

Nature of Work

As Tourist Guides, you’ll enlighten and share with visitors about sites, ensuring engaging, informative, and enjoyable experiences.

Key Advice

As Tourist Guides, you are meant to guide tourists around museums (Museum Guides) which may require qualifications like a diploma or a degree in related fields.

Entry Requirements

Entry Requirements
Minimally, an 'O' Level qualification.

However, do note that you'll need to take a certification exam to be certified as a licensed Tourist Guide. Other relevant courses can also assist in your ability to give good tours and provide reliable information, historical or otherwise, about certain locales to tourists.

Proficiency in English, both written and verbal, is critical to ensure smooth communication with tourists.

Proficiency in other languages to cater to non-English speaking tourists is a bonus, although not mandatory.
Possible Pathway

Possible Pathway

Skills you need to pursue a Tourist Guide career in Singapore

Hard Skills

Historical Knowledge

Ability to demonstrate a deep and thorough understanding of history and cultural heritage.

Proficiency in Language (English or others)

Exhibits fluency in English and potentially other languages.

Strong Verbal Presentation Skills

Be able to engage with audiences in compelling and articulate verbal presentations.

Soft Skills

Interpersonal Skills

Proficiency in building and maintaining positive relationships with tourists of all backgrounds.

Communication

Ability to have clear and effective communication, both listening and conveying information.

Professionalism

Can uphold the higher standards of punctuality, respect and a commitment to providing a high-quality service.

Frequently asked questions (FAQs)

Are Tourist Guides still relevant during a pandemic?

It was definitely more difficult being Tourist Guides during a pandemic. However, they can acquire new skills to negate some of the negative effects of the pandemic, such as digital skills to connect with tourists digitally instead of physically.
Do Tourist Guides have a stable career?

In certain circumstances, it might be more difficult to find work (E.g. During a recession or a pandemic). However, they can better secure their employability as Tourist Guides by learning new and applicable skills or looking for interim jobs during downturns in Tourism.
What are some challenges faced by Tourist Guides?

Tourist Guides face challenges including language barriers, cultural sensitivity, logistical coordination, adaptability to changes, and ensuring customer satisfaction. Regulatory compliance related to tour operations is also important.

Overcoming these challenges is essential for providing a positive tourist experience and upholding professional standards in the industry.
What are some training programmes organised for the Tourist Guides in Singapore?

In Singapore, the Singapore Tourism Board (STB) organises the Basic Tourist Guide Course, covering Singapore's history, culture, attractions, and guiding techniques. Specialised training in areas such as heritage tours, eco-tourism, and customer service is also provided to enhance the skills and knowledge of Tourist Guides.
Is there job progression for Tourist Guides in Singapore?

Yes, there is job progression for Tourist Guides in Singapore.

Experienced Tourist Guides can advance to senior positions, specialise in specific tour themes, transition into Tour Operations Management, pursue roles in training and education, or explore broader opportunities within the Tourism industry. This allows for career growth and the development of specialised expertise within the field of Tourism.