Image of career: Community Manager

Community Manager

Overview

eSports community managers look after the community of a particular game and may answer any of the questions that arise.

Description

  • Create weekly plans for events, content, and activities that will continue to engage the fanbase.
  • Manage daily, weekly, and monthly internal and external reports about content and infographics.
  • Provide coverage and updates on games during game days to keep fans informed.
  • Promote the active participation of the fanbase through various engagement strategies.
  • Coordinate with content production and social media teams to promote the team's or players' content.

Entry requirements

  • You'll need good written and verbal skills in English to connect effectively with your community.
  • Additionally, basic understanding of various esports game titles like PUBGM, MLBB, and CODM is needed, and background in community management is preferred.

Salary

$3,400 – 5,900

/mo

Salary ranges are estimated based on public information found on Singaporean job portals, including MyCareersFuture, MySkillsFuture. Updated as of 2026.

Trivia

You must engage with the fanbase. You may attend events, arrange meet-and-greets, and answer any questions fans may have.

What to expect

Having organisational and management skills is incredibly useful - you'll be dealing with lots of operational projects and need to stay on task.

Soft
skills

Interpersonal Skills

Ability to build and maintain strong relationships with community members and foster positive interactions.

Creative Thinking

Skilled in developing innovative strategies and solutions to engage the community effectively.

Emotional Intelligence

Able to demonstrate emotional intelligence, understanding and managing one's own emotions.

Strong Written and Verbal Skills

Proficiency in crafting clear, engaging content and effective communication with community members.

Understanding of Various eSports Titles

In-depth knowledge of popular esports games to connect with the gaming community.

Microsoft Excel Skills

Familiar with using spreadsheet programmes such as MS Excel for data management, analysis and reporting.

Hard
skills

Frequently asked questions

It’s very hands-on, with many opportunities to meet fans and players. These interactions will give them a clear idea of what the community may want or need from them and their team. This ensures that they are a crucial asset to the company.

They'll work with many PR and marketing teams to provide the best image possible for their own team. In smaller companies, they may work with game designers and programmers and be asked to provide their creative input.

Ethical considerations include respecting user privacy, maintaining transparency in communication, and doing fair and consistent moderation to ensure a safe and inclusive environment for community members.

Some challenges include managing community conflicts, addressing toxic behaviour, and balancing community feedback. They address these challenges through active moderation, clear communication, and fostering a culture of respect within the community.

Some rewarding aspects include helping to build vibrant gaming communities, witnessing the positive impact of community initiatives, and being an advocate for the voices of gaming enthusiasts.