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Image of career: Loading Delivery Assistant

Loading Delivery Assistant

Overview

Loading delivery assistants coordinate with crew and catering representatives to transport supplies to departing aircraft smoothly.

Description

  • Coordinate with crew and catering representatives to collect specific flight orders and report progress back.
  • Prepare essential flight documentation to track movement and issue of items.
  • Drive the delivery van to transport supplies to departing aircraft and ensure smooth handover.
  • Perform cabin servicing for different flights, including private jets and chartered aircraft at local airports and airbases.
  • Manage vehicle maintenance and compliance by following traffic rules and ensuring all delivery forms are properly signed.

Entry requirements

  • You'll need at least Primary-level Education with PSLE or equivalent to get started in this role.

Salary

$1,500 – 2,000

/mo

Salary ranges are estimated based on public information found on Singaporean job portals, including MyCareersFuture, MySkillsFuture. Updated as of 2026.

Trivia

As they will need to travel between aircraft and terminals, baggage services assistants will be required to work outdoors in all weather conditions.

What to expect

You’ll need to handle the baggage outdoors in all conditions so being physically fit is very important.

Soft
skills

Communication

Able to exchange ideas and information clearly and well with stakeholders and team members.

Creative Thinking

Able to identify and solve problems in innovative and unique ways.

Teamwork

Able to work well with team members.

Airfield Driving Permit

Certified to operate vehicles on airfields safely and efficiently within restricted airport zones.

Driving Certification

Possess at least a Class 3 licence to operate and transport heavy baggage loads.

Baggage Handling Know-how

Familiar with proper handling procedures to quickly process and transport baggage.

Hard
skills

Zhuang Yihong, Airline Carrier Service
"I face different challenges and get to meet with different people every day."

Zhuang Yihong, Airline Carrier Service

Changi Airport Group

Frequently asked questions

They're required to do shift work to accommodate flight arrivals and departures at all hours, so working at odd hours is normal for them.

It's a system to ensure that all baggage loaded on an aircraft belongs to passengers who are on that aircraft in order to maintain flight security.

They act as the essential link between supply stores and aircraft, ensuring all orders are correctly handed over to cabin crew with proper sign-offs on delivery forms.

While they need a valid driving licence to start, companies will provide specific training on operating vehicles within restricted airport zones and managing vehicle maintenance requirements.