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Payment Solutions Analyst

Overview

Payment solutions analysts manage and improve payment systems to ensure transactions are accurate, secure, and processed smoothly.

Description

  • Monitor daily payment transactions to make sure they are processed correctly and on time. Review business needs and payment data to spot issues and suggest system improvements.
  • Design payment processes that follow industry standards and security rules.
  • Work with engineers to build, test, and connect payment systems.
  • Test new payment features, fix issues, and solve transaction problems to minimise service disruptions.

Entry requirements

  • You will need a Diploma or Degree in Accounting, Finance, Information Systems, IT, or related field. You'll need basic understanding of payment systems, banking processes, or financial operations. Experience or internships in finance operations, IT support, or systems analysis are helpful.

Salary

$2,500 – 4,500

/mo

Salary ranges are estimated based on public information found on Singaporean job portals, including MyCareersFuture, MySkillsFuture. Updated as of 2026.

Trivia

In Singapore, we're moving towards a 'cashless society.' Did you know that analysts are currently working on tech that lets you pay for things just by scanning your palm or face?

What to expect

You should build a good understanding of how digital payments work. Practice problem-solving skills, as issues in this space require quick solutions.

Soft
skills

Staying Calm Under Pressure

Able to remain calm and act fast during emergencies.

Clear Communication Skills

Able to take "finance talk" and translate into "tech talk" for developers.

Sharp Attention to Detail

Able to ensure transaction data is 100% accurate.

Payment Systems Knowledge

Good understanding of how money moves through systems like SWIFT, FAST, PayNow, or credit card networks.

Data Analysis Skills

Familiar with using SQL to query transaction databases and Excel to analyse payment data and spot patterns.

System Testing Experience

Trained to conduct User Acceptance Testing for feature functionality.

Hard
skills

Frequently asked questions

No. While you monitor transactions, the core involves bridging finance, technology, and operations. You review business needs, design processes that follow security rules, and work with engineers to build and fix the systems that move money.

It's significantly more technical. You're expected to translate "finance talk" like reconciliation into "tech talk" like APIs and bugs for developers. Additionally, SQL proficiency is often required to query transaction databases alongside Excel skills.

You are the "plumber" of money movement. In Singapore, this specifically includes systems like SWIFT, FAST, PayNow, and credit card networks. You need to understand how these specific networks operate to troubleshoot issues well.

Because payment systems operate in real-time, and failures may be critical. You must remain calm and act fast during emergencies when payment systems break down or service disruptions occur, ensuring transactions are still processed securely.

Yes. A key part involves User Acceptance Testing. Before new payment features go live, you're responsible for testing them, fixing issues, and solving transaction problems to ensure the system works smoothly for end-users.