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Day in the Life: Airport Operations Manager

About the video

Changi Airport's Departure teams up with partners to use technology to make your journey smoother and stress-free. Watch how Airport Operations Managers do it.

About the job

Customer Services Agents assist customers at check-in counters. They ensure that passengers' details match the information on travel documents.

Note

Besides being service-oriented, Customer Services Agents must be physically strong to assist passengers with baggage lifting.

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