Freight Officer

Freight Officers work with customers and partners to manage the transport of goods. They engage in tasks such as reviewing transportation costs and obtaining customs clearance.

Freight Officer Job Description

Suggest methods to manage dangerous goods.

Execute operations and advise customers on costs.

Find solutions for cost and space constraints.

Evaluate areas to apply technology and other changes.

Improve the cargo documentation process based on industry standards.

Implement cargo and material handling security procedures.

Coordinate with transportation and warehouse teams to optimise freight movement.

Monitor and manage freight bookings and schedules to ensure timely deliveries.

Analyse and report on freight trends, costs and performance metrics.

Note

Freight Officers talk to people from all over the world, interacting with customers from various backgrounds. You can get the opportunity to learn about transporting goods in different countries!

What you should know about Freight Officer jobs in Singapore

Nature of Work

As Freight Officers, you will bridge senders and receivers with transport services, ensuring smooth cargo movement.

Key Advice

Master trucking and ocean liner relations to negotiate the best prices, blending speed with reliability for your Logistics role.

Entry Requirements

Entry Requirements
Minimally a diploma in International Freight Management or equivalent.

Proficiency in Freight Management software and Microsoft Office Suite is essential.

Knowledge of international trade laws and customs regulations is required.

The ability to communicate effectively in multiple languages is advantageous.

Must possess a valid driver’s licence for on-site inspections and client visits.

Previous experience in Logistics or Freight Forwarding is preferred.
Possible Pathway

Possible Pathway

Skills you need to pursue a Freight Officer career in Singapore

Hard Skills

Business Negotiation

Skill in reaching favourable agreements in business deals and contracts.

Knowledge of Risk Management and Administration

Expertise in identifying and mitigating risks to safeguard business operations.

Knowledge of International Trade Legislation Compliance

Knowledge of global trade regulations to ensure business legality.

Soft Skills

Decision Making

The ability to choose the best course of action among various options.

Problem-Solving

Skill in identifying solutions for complex issues efficiently.

Digital Fluency

Proficiency in using digital tools and platforms effectively.

Frequently asked questions (FAQs)

Are Freight Forwarders the same as Freight Officers?

There's no difference! Freight Forwarders and Freight Officers have the same responsibilities. Both terms are just alternate titles for the same job.
Is the work of Freight Officers repetitive?

Not at all. There are new problems every day that need novel solutions. For example, a political strike in another country or a breakdown of transportation infrastructure could halt shipments. They need to find ways to complete the transportation of the goods to avoid compensation for damages.
How do Freight Officers find solutions to cost and space constraints?

By optimising and consolidating space, smaller shipments can be combined into larger and more efficient loads, reducing space and minimising transportation costs.
How important are communication skills as Freight Officers?

Communication skills are vital because Freight Officers must build and maintain relationships with clients, shippers, carriers and partners to ensure a smooth business relationship.
How do Freight Officers build relationships with multiple carriers?

By attending industry events and conferences, Freight Officers can connect with other transport companies, representatives and potential partners, opening more collaboration options.