Social Worker

Social Workers help people through difficult issues and situations, by counselling and connecting them to appropriate professionals and programmes.

Social Worker Job Description

Schedule and conduct sessions with clients to build rapport, and identify client needs and goals.

Conduct case and care planning with a goal setting.

Record details of sessions and write reports capturing key information and progress updates.

Connect clients to resources such as financial assistance and housing.

Reach out to people who may benefit from the programmes available.

Manage and develop appropriate care plans for treatment or counselling for clients.

Note

It is important for Social Workers to take care of their own mental and physical health, as the job is draining and often causes stress and burnout.

A day in the life

Social Worker

As a Social Worker, Isaac works in a community setting to guide his clients through their problems, providing them with essential items they may need.

What you should know

Nature of Work

Social work is a commitment, not volunteer work; you’ll get involved in extensive follow-up and managing interpersonal and family dynamics.

Key Advice

As Social Workers, you must be open, understanding, non-judgmental, and cautious in your actions, as missteps can lead to consequences.

Entry Requirements

Entry Requirements
Minimally, a bachelor's degree in Social Work, Psychology or Sociology is required.

Alternatively, Nitec holders start work as Social Service Assistants, while diploma holders start as Social Work Associates.

You can start by interning in or volunteering at different agencies, working with people from different age groups and backgrounds. This will help you figure out what you want to specialise in and build your contacts from there.
Possible Pathway

Possible Pathway

Skills you need to pursue a Social Worker career in Singapore

Hard Skills

Professional Consultation

Ability to provide expert advice based on Social Work theories and practices.

Case and Care Planning

Skill in developing personalised care plans by assessing clients' needs.

Casework Intervention

Proficiency in applying Social Work methods to assist and support clients.

Soft Skills

Communication

Essential for effective information exchange and client understanding.

Interpersonal Skills

Vital for building trust and rapport with clients.

Service Orientation

A commitment to help and support others, especially those in challenging situations.

“We also want to enable our clients to be capable of doing things on their own.”

Isaac Teo, Social Worker

Frequently asked questions (FAQs)

What are the working hours for Social Workers?

The official hours are usually 9-6 pm on paper, but Social Workers may have to work during off-office hours to manage crisis cases. These cases often require home visits, even at night.
What can Social Workers specialise in?

Social Workers can specialise in different areas, such as Eldercare, Youth and Family, Disability, Rehabilitation and Protection.
What industries can Social Workers work in?

Social Workers can work in a variety of industries, including Healthcare, Mental Health, Child Welfare, Schools and Education.
What professionals do Social Workers often work with?

Social Workers frequently collaborate with mental health professionals, such as Psychologists or Psychiatrists, to assess and address the psychological well-being of their clients.
What is the role of Research in Social Work practice?

Research provides Social Workers with the knowledge and evidence needed to make informed decisions and interventions.