Airport Emergency Officer (AEO)

Airport Emergency Officers coordinate emergency response and preparedness at an airport. They ensure the safety and security of passengers, airport personnel, and the public in an emergency.

Airport Emergency Officer (AEO) Job Description

Identify potential hazards, establish response procedures, and ensure compliance with regulatory requirements.

Develop and implement emergency response plans as well as conduct training and exercises on emergency preparedness.

Coordinate with external agencies to ensure an effective response is in place for any emergency

Manage emergency situations at the airport.

Conduct post-incident analysis to review effectiveness and improve future emergency responses.

Note

The job of Airport Emergency Officers can be demanding and stressful, especially during emergency situations. They must be prepared to work long hours, make quick decisions, and remain calm under pressure.

A day in the life

Senior Airport Emergency Officer

The airport is one of the busiest places in the world. Watch how Emergency Officers train and prepare to keep the airport a safe place.

What you should know about Airport Emergency Officer (AEO) jobs in Singapore

Nature of Work

You will work in a high-pressure environment to ensure the safety and security of airport operations, passengers, and cargo.

Key Advice

You should be ready to work long hours, including nights, weekends, and holidays to respond to emergencies at any time.

Entry Requirements

Entry Requirements
Possess at least 3 GCE 'O' Level passes, or Nitec or 3 SPM Credits to qualify.

A diploma in relevant fields of study, such as Aviation Management or Emergency Management, will be advantageous for those who want to be an Airport Emergency Officer.

Relevant work experience and other qualifications to demonstrate expertise in Emergency Management, Aviation, or related fields.

Depending on the specific responsibilities of the role, certifications such as Certified Emergency Manager (CEM), Emergency Medical Technician (EMT), or similar credentials might be preferred.
Possible Pathway

Possible Pathway

Skills you need to pursue an Airport Emergency Officer (AEO) career in Singapore

Hard Skills

Emergency Response Planning

Ability to develop Emergency Response Plans tailored to specific airport environments.

Analytical Skills

Adept in analysing complex situations and data to make informed decisions during emergency scenarios.

Physical Fitness

Demonstrates physical fitness to effectively perform physically demanding tasks.

Knowledge of Incident Command Systems

Proficiency in Incident Command Systems and Emergency Communication Protocols.

Equipment Operation and Maintenance Skills

Ability to operate and maintain specialised emergency equipment and vehicles.

Soft Skills

Leadership skills

Proficiency in guiding and motivating teams during emergencies and making decisions under pressure.

Communication skills

Excellent verbal and written communication abilities to convey critical information clearly and concisely.

Crisis Management Skills

Capability to remain calm and composed while coordinating responses to emergencies.

Interpersonal Skills

Strong ability to interact and collaborate with diverse stakeholders.

Organisational Skills

Skillful in managing multiple tasks, resources, and priorities efficiently during emergencies.

“It's important to be committed and train diligently so we are prepared in any type of emergencies.”

Christopher Goh, Senior Airport Emergency Officer

Frequently asked questions (FAQs)

What are some of the challenges Airport Emergency Officers face at work?

Some of the challenges of working as an Airport Emergency Officers include managing the stress and pressure of responding to emergencies, coordinating with multiple agencies and departments, and staying up-to-date on ever-changing regulations and best practices.
What are some of the most rewarding aspects of working as Airport Emergency Officers?

Some of the most rewarding aspects of working as Airport Emergency Officers include knowing that they are making a difference in ensuring the safety and security of passengers and cargo, working in a fast-paced and dynamic environment, and being part of a team that is committed to emergency response and preparedness.
How does the work of Airport Emergency Officers differ from that of other Emergency Responders, such as Firefighters and Paramedics?

Airport Emergency Officers have a unique set of responsibilities tailored to the specific challenges and dynamics of airport environments. They are trained to handle emergencies within the context of aviation operations, which may involve coordination with Air Traffic Control, understanding aircraft systems, and managing incidents in restricted areas.
Do aspiring candidates need to be physically and medically fit to become Airport Emergency Officers?

Yes, working as Airport Emergency Officers requires them to be physically and medically fit as this job requires them to work with a team of Emergency Officers to respond and mitigate emergencies swiftly.
Do Airport Emergency Officers in Singapore only work at Changi Airport?

No, they don't only work at Changi but also in Seletar and military airbases, so they may be posted to other airports/airbase when there is a manpower shortage at different fireposts in airport/military base.