Cargo Assistant

Cargo Assistants manage air cargo operations, such as handling incoming and outgoing cargo. They also verify that the import and export documents meet Standard Operating Procedures (SOPs).

Cargo Assistant Job Description

Verify incoming shipments and outgoing cargo by cross-referencing against import and export documentation.

Conduct thorough inspections to ensure that cargo is fit for shipment and adheres to all required standards, including safety and quality.

Adhere to specific height, weight, and special handling instructions when stacking, moving, and arranging items on pallets, following detailed storage plans to optimise space and maintain cargo integrity.

Execute the assembly and disassembly of Unit Load Devices (ULDs) with precision, preparing cargo for secure and efficient transportation.

Efficiently transfer and relocate cargo within warehouse facilities.

Note

As they need to travel to and from the aircraft and terminal, Cargo Assistants are required to work outdoors in all weather conditions.

What you should know about Cargo Assistant jobs in Singapore

Nature of Work

As Cargo Assistants, you’ll support cargo operations, managing freight, documentation, and customer service in fast-paced logistics environments.

Key Advice

You need to be physically strong as you must be able to lift heavy packages.

Entry Requirements

Entry Requirements
Minimally, GCE 'N' or 'O' level qualification is required.

Familiarising yourself with the Operations Division of an Airfreight company also helps in developing your cargo warehouse operations know-how.

Strong physical fitness is important as the role involves manual handling, lifting, and moving of cargo.

Effective communication skills are required to coordinate with team members and handle documentation.

Basic computer literacy is essential for managing cargo documentation and using cargo management systems.
Possible Pathway

Possible Pathway

Skills you need to pursue a Cargo Assistant career in Singapore

Hard Skills

Knowledge of Cargo Tracking Systems Administration

Manage cargo movement to ensure timely delivery.

Cargo Warehouse Operations Know-how

Expertly and efficiently handle warehouse operations for cargo handling.

Class 3 Driving License

Be qualified to drive light vehicles for cargo transport tasks.

Soft Skills

Communication

Ensure messaging to the team is effective teamwork and coordination.

Digital Literacy

Be adept in digital tools for streamlined cargo processes.

Interpersonal Skills

Build rapport and foster collaborative work environments.

Frequently asked questions (FAQs)

What are Unit Load Devices (ULDs)?

ULDs are containers for baggage and cargo that have dimensions to fit nicely in the holds of an aircraft. Cargo Assistants have packing lists to know which ULDs have what baggage loaded into them. If passengers want to retrieve their bags prior to take-off, Cargo Assistants can easily locate their luggage!
What kind of requirements do Cargo Assistants need to follow when stacking items on pallets?

Cargo Assistants must ensure items are easy to access and at the same time, not damaged when packing them. Pallets are structural foundations for Unit Load Devices (ULD). Cargo Assistants need to gauge the size and weight of ULDs with pallets to ensure the aircraft door and hold are not blocked.
What are the different types of cargo that Cargo Assistants handle?

Cargo Assistants handle a wide range of cargo, including general goods, perishable items, and even hazardous materials.
What does a typical day for Cargo Assistants look like?

Cargo Assistants process and document cargo shipments to ensure accuracy and compliance with regulations. They also handle physical cargo and operate and maintain cargo handling equipment to ensure smooth cargo movement.
How do Cargo Assistants ensure that the cargo is fit for shipment?

Cargo Assistants check if the cargo is in good condition, free from contraband, and if it fits within the weight limit of the cargo.