Import/Export Administrative Assistants handle the movement of goods in and out of the country, in compliance with local regulations.
Import/Export Administrative Assistant Job Description
- Calculate duties, tariffs and price conversions for goods exported to and imported from foreign destinations.
- Track and complete paperwork and monetary transactions related to international distribution of goods.
- Handle order entry, customer service-related areas and customers’ enquiries.
- Provide consultancy on shipping advice to customers.
- Contribute to the continuous improvement of the company to ensure a high level of customer satisfaction and cost optimisation.
- Assist the Import Export Manager with market research, including trend analysis and identification of potential suppliers and customers.
Note
Import/ Export Administrative Assistants should be confident with figures since they convert weights, volumes, and currencies for international shipments. Employers also prefer multilingual candidates.
What you should know about Import/Export Administrative Assistant Jobs in Singapore
Nature of Work
As Import/Export Admin Assistants, you must master customer service, negotiation, and legal Import/Export regulations.Key Advice
Stay updated on trade laws and forge strong client relations through understanding their needs for success in Singapore's Import/Export sector.-
Entry RequirementsEntry Requirements
- Minimally, you should have a GCE 'O' Level qualification to qualify for this job role.
- A diploma or undergraduate degree in Operations or Logistics Management is preferred.
- Familiarity with trade regulations in the Import/Export industry is a bonus, though not necessary.
- Proficiency in a second language is encouraged, given the international nature of Import and Export operations.
- Experience with Logistics software and platforms (e.g., CRM systems, Freight Management Systems) is highly advantageous.
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Possible PathwayPossible Pathway
Skills you need to pursue an Import/Export Administrative Assistant career in Singapore
Hard Skills
Enterprise Resource Planning (ERP) and Systems, Applications and Products (SAP)
Able to use ERP and SAP software for efficiency.Manage inventory through data entry
Proficiency in accurate data entry for inventory management.Knowledge of laws and regulations
Familiarity with international compliance laws and regulations for each country.
Soft Skills
Communication
Ability to communicate with multiple stakeholders clearly and concisely.Adaptability
Flexible in approaching tasks swiftly and adjusting to new challenges.Business and Client-oriented
Ability to focus on client and business needs and goals.Related Job Roles
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