Logistics Coordinator

Logistics Coordinators oversee the preparation, transportation and delivery of all orders. They track and oversee order fulfilment cycles from start to end, ensuring efficiency and timeliness in operations.

Logistics Coordinator Job Description

Analyse logistical procedures to ensure timeliness of pick-up and delivery of products.

Monitor and manage shipping schedules and deadlines to prevent delays and expedite urgent orders.

Coordinate with stakeholders and notify overseas officers of shipments timely.

Maintain accurate records of all Logistics transactions, including tracking information, delivery receipts and order documentation.

Liaise with transportation companies and freight forwarders to negotiate rates and ensure the most cost-effective shipping methods.

Organise inventory and storage by implementing and overseeing quality control measures to ensure the integrity of products during storage and transit.

Note

Logistics Coordinators are likely to face many challenges. Everything can be a learning experience to continue to hone skills!

What you should know about Logistics Coordinator jobs in Singapore

Nature of Work

As Logistics Coordinators, you will spend the bulk of your time conducting quality checks. Comfort with this is essential.

Key Advice

Stay adaptable, plan ahead, and keep learning to excel as Logistics Coordinators in Singapore's dynamic environment.

Entry Requirements

Entry Requirements
It would be helpful to get a degree or diploma in Supply Chain! However, you could also learn on the job from a mentor, a Training Instructor, or even from an online structured training system. You could also self-enrol in relevant courses or training.

If you have a passion for the Logistics industry and the willingness to learn, you are already halfway there!

Proficiency in Logistics and Supply Chain Management software, such as SAP, Oracle, or bespoke systems, is crucial for efficiently managing orders and tracking shipments.

Familiarity with international shipping regulations, customs processes, and import/export documentation requirements to ensure compliance and smooth transit of goods.
Possible Pathway

Possible Pathway

Skills you need to pursue a Logistics Coordinator career in Singapore

Hard Skills

Knowledge of Transportation Methods

Deep understanding of the various transport options for efficient goods movement.

Familiarity with the Logistics Process

Knowledgeable in the flow of goods from supplier to customer.

Inventory Management Skills

Ability to track and manage stock levels effectively.

Soft Skills

Interpersonal Skills

Ability to communicate effectively within teams and work well in teams.

Coordination Skills

Capability to manage multiple tasks and resources to meet objectives.

Critical Thinking

Exhibits mastery in methodically analysing situations to identify problems and find solutions.

Frequently asked questions (FAQs)

What are the daily duties of Logistics Coordinators?

Most of the job involves communicating with customers and stakeholders either via email or phone calls. They also utilise the Transport Management System (TMS) to deliver orders.

Logistics Coordinators also generate reports for customers in the form of shipment customer declaration reports. This is used to cross-check with customer service to ensure all orders tally.
What is the working environment like for Logistics Coordinators, and how has it changed since COVID-19?

Some exceptions include visiting warehouses to look at cargo and check on documentation or packaging. Logistics Coordinators meet customers occasionally, requiring them to manage customer relationships proficiently. Since COVID-19, travelling on the job has been greatly reduced!
What actions do Logistics Coordinators take if a customer receives a damaged product?

If a customer receives a damaged product, Logistics Coordinators promptly apologise and assure the customer of a new shipment as soon as possible. After replacing the customer's shipment, an investigation occurs to find out how and why the product was damaged.
How do Logistics Coordinators reduce distribution costs?

Logistics Coordinators reduce distribution costs by partnering with other shippers. This allows them to ship products together to the same place, saving time and money.
What measures do Logistics Coordinators take to ensure their work environment is safe?

Logistics Coordinators ensure workplace safety by mandating appropriate Personal Protective Equipment (PPE), such as steel-toe shoes and safety vests. They also display information sheets around the warehouse about the correct PPE and maintain clear walkways and doorways to prevent tripping or fire hazards.