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Operations Specialist

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Operations Specialists manage inventory and work with external stakeholders. Using logical and analytical methods, he/she reviews performance, identifies problems and creates solutions.

Operations Specialist Job Description
  • Align resources (workforce and asset) management plans with business strategies across various business activities. 
  • Develop plans to implement innovative Logistics solutions and improve processes through workflow analysis.
  • Develop supply chain operations for clients.
  • Distribute resources across different business activities.
  • Proactively examine potential risks associated with process changes, ensuring a smooth transition and mitigating potential issues.
  • Manage people, key activities and milestones in technology projects.
  • Manage quality procedures ensuring consistent delivery of high standards across all operations.
  • Review operations solutions and costs to determine effectiveness.
  • Innovate Logistics solutions and improve operational efficiency.

Note

Operations Specialists transformed a bare building into a functional COVID-19 vaccination centre for Parkway Shenton, overcoming significant logistical challenges, setting up a vaccination centre and overcoming logistical challenges.

A day in the life

Operations Manager2x
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Operations Manager

Time, precision, and attention to detail is everything for an Operations Manager. From managing ships to coordinating with captains, watch Aditya do it all.
What you should know about Operations Specialist jobs in Singapore
Nature of Work

Nature of Work

As Operations Specialists, you can advance to managerial roles, overseeing processes and customer relations in various industries.
Key Advice

Key Advice

You are crucial in the company's overall workflow and day-to-day activities and are responsible for the management of the Operations Team.
  • Entry Requirements
    Entry Requirements
    • Minimally a bachelor's degree in Operations/Business Management is required. 
    • It is good to be well-versed in programming languages such as SQL and data analytics programmes like Tableau. Possessing these skill sets will boost your chances of getting hired!
    • Relevant experience in Operations, Supply Chain Management, Logistics, or a related field may be preferred.
    • Proficiency in Project Management tools and methodologies, including Agile and Scrum.
    • Excellent understanding of compliance regulations and quality standards within the industry.
  • Possible Pathway
    Possible Pathway
    267Operations Specialist
Skills you need to pursue an Operations Specialist career in Singapore
Hard Skills icon Hard Skills

Data Organisation

Skilled at streamlining data for easy access, analysis, and reporting to different stakeholders.

Data Analytics

Ability to interpret complex datasets to make informed business decisions.

Basic Coding

Capability to utilise programming fundamentals to automate tasks and improve workflow.
Soft Skills icon Soft Skills

Analytical Skills

Skilled in evaluating information to solve problems and make decisions.

Communication

Proficiency in effectively conveying information to multiple people across various platforms.

Time Management

Deep understanding of how to organise and prioritise tasks to meet deadlines efficiently.
DOTL Quote Images Blob 4
“I coordinate with captains, port agents and charterers to manage port clearances and cargo loading.”
Aditya Rayakar, Operations Manager
Frequently asked questions (FAQs)
  • Where do Operations Specialists work?
    Operations Specialists can work in any industry. Operations Specialists are not restricted to one industry as all companies' management require a dedicated team to optimise business operations and ensure the satisfaction of customers!
  • Do Operations Specialists work laborious jobs?
    No, they do not. Operations Specialists are responsible for the managerial and administrative aspects of the company. They manage logistical staff while ensuring the smooth flow of operations on the ground! 
  • What kind of software or tools do Operations Specialists use?
    Some commonly used tools are Asana, Jira or Trello for project management, Zoom or Microsoft Teams for communication and Microsoft Power BI or Tableau for data analysis.
  • What are the typical working hours for Operations Specialists?
    Depending on the industry, the working hours may vary. For example, An Operations Specialist working in a fast-paced industry like Finance may have longer or more irregular hours than those working in a more traditional industry like Manufacturing, which may have a more predictable schedule.
  • How do Operations Specialists manage quality procedures?
    By using Quality Management Systems and Quality Control Measures, Operation Specialists can ensure that the process is documented properly through thorough documentation and testing and defective products can be caught.

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