Train Captain

Train Captains operate passenger trains. They also monitor train operations and equipment and conduct pre-departure checks to ensure all systems function correctly.

Train Captain Job Description

Perform thorough security checks within trains, ensuring a safe environment for passengers both before the start of service and after its conclusion.

Undertake active inspections during train journeys to verify that tracks are free from obstructions, guaranteeing the smooth operation of train services.

Deliver timely and clear announcements regarding train service information, aiding in effective communication with commuters.

Assist swiftly with any incidents within passenger trains, prioritising the safety and well-being of all aboard.

Evaluate and implement robust safety protocols to minimise risks and enhance the prevention of rail-related accidents.

Note

To maintain the highest level of safety, Train Captains undergo refresher courses on defects-handling procedures. As they are responsible for the commute of thousands of people daily, such refreshers are important to respond adequately in times of trouble.

What you should know about Train Captain jobs in Singapore

Nature of Work

You must rectify faults in the train quickly and accurately to resume the service and ensure passenger safety.

Key Advice

Though most train services are now automated, your job is still valuable as unexpected faults and system failures may occur.

Entry Requirements

Entry Requirements
Minimally, a Nitec is required. It may be hard to gain work experience before entering the industry. Still, it is possible to read online about the different technologies used for our train services in Singapore. On-the-job training will also be provided, so experience can be gained then!

A good understanding of customer service principles is beneficial.

Detail-oriented to monitor train systems and ensure safety standards are met.

Basic technical aptitude to understand and operate train control systems.
Possible Pathway

Possible Pathway

Skills you need to pursue a Train Captain career in Singapore

Hard Skills

Knowledge of Train Technicalities

Deep understanding of the mechanical and electrical systems of trains.

Knowledge of Codes of Practice

Familiar with the regulations concerning Rapid Transit System practices.

Knowledge of Train System Functions

Master the operational aspects and functionalities of various train systems.

Soft Skills

Problem-Solving

Efficiently identify and resolve operational and technical issues in real-time.

High-Stress Tolerance

Maintain composure and decision-making abilities under high-pressure situations.

Service Orientation

Prioritise passenger safety, comfort, and satisfaction in service delivery.

Frequently asked questions (FAQs)

Do all trains operate with Train Captains?

The North-South and East-West lines still have Train Captains in each train even though train services are highly automated now.

Newer trains and LRT trains are fully automated so they run without Train Captains. However, Train Captains still monitor the system throughout each ride as it is necessary for humans to react to unexpected faults that automated systems cannot respond to.
What do Train Captains' work weeks look like?

Trains run from Mondays to Sundays, from early morning to late at night. As such, Train Captains would have to take on long shifts that would start very early or end very late. They are also expected to work on weekends to ensure trains run smoothly every day.
How do Train Captains ensure the safety of the passengers?

Train Captains go through extensive training programs to learn about the train system, safety procedures, and emergency protocols.
Do Train Captains need to identify technical issues on the train?

While Train Captains do not need to fix the issues themselves, they do need to be able to identify and report issues to maintenance to ensure that the problem is resolved promptly.
What are some safety regulations that Train Captains have to follow?

Train Captains conduct security patrols on trains before and after service, adhere to the Rapid Transit System (RTS) Codes of Practice and perform visual inspections for obstructions on tracks from moving trains.

They report train status and any irregularities during operations and respond to incidents or accidents involving passenger trains.