Volunteer Executive/Coordinator/Manager

Volunteer Executives/Coordinators/Managers oversee the recruitment, training and retention of Volunteers for Volunteer programmes.

Volunteer Executive/coordinator/Manager Job Description

Recruit and engage Volunteers through various platforms and activities.
Match Volunteers to appropriate programmes and clients.
Conduct training and recognition programmes for Volunteers.
Maintain Volunteer database and training records.
Build relationships with community partners to understand their needs, and ensure Volunteer programmes are relevant.

Note

The job is not just about managing resources but also coming up with ideas to enhance the Volunteering experience. Volunteer Executives encourage Volunteers' long-term commitment to the cause!

What you should know about Volunteer Executive/Coordinator/Manager jobs in Singapore

Nature of Work

As part of the job, you must interact with diverse individuals; being outgoing and friendly enhances effectiveness.

Key Advice

Improve Excel, PowerPoint, and Google Forms skills for a better Volunteer management and recruitment process.

Entry Requirements

Entry Requirements
A minimum of an ITE Skills Certificate is required.

Having a diploma or bachelor’s degree in Arts, Social Work, Psychology, Management or a related discipline is helpful.

Relevant experience in volunteering, event planning in Co-Curricular Activities, and working with community partners is a plus!
Possible Pathway

Possible Pathway

Skills you need to pursue a Volunteer Executive/Coordinator/Manager job in Singapore

Hard Skills

Volunteer Programme Management

Expertise in managing Volunteer programmes to align with organisational goals is crucial.

Volunteer Recruitment

Ability to identify, attract, and select suitable Volunteers for various roles and projects.

Volunteer Retention and Engagement

Develop strategies to maintain Volunteer interest and satisfaction over time.

Soft Skills

Communication

Critical for effectively conveying information, instructions, and feedback to Volunteers and team members.

Interpersonal skills

Essential for building and maintaining positive relationships with Volunteers, staff, and stakeholders.

Collaboration

Effective teamwork, cross-departmental coordination, and community partnership skills are essential.

Frequently asked questions (FAQs)

How are Volunteer Executives and other employees in non-profit organisations paid?

In 2015, the National Council for Social Service (NCSS) introduced a Social Work Competency Framework, including salary guidelines for the social sector. For 2018, it suggested a minimum of $3,270 for new Executives and $8,380 for Master Social Workers. Funding for organisations comes from government entities like the Ministry of Social and Family Development and private sources, primarily supporting organisational causes.
Do Volunteer Executives only work in one field of work?

As Volunteer Executives, they may start by handling operations within organisations catered to specific target groups. This can mean working only with the elderly, youths or families, and even individuals struggling with mental health. However, after gaining experience, they can choose to diversify their knowledge and skill sets by joining other organisations that have a different cause.
What industries can Volunteer Executives work in?

Volunteer Executives can work in various industries, such as Non-profit Organisations, Education, Healthcare, Arts and Culture.
How do Volunteer Executives enhance the experience for Volunteers?

A way they achieve this is by offering training sessions and workshops to equip Volunteers with the necessary skills and knowledge. This can make them feel supported and valued throughout their experience.
What are the challenges that Volunteer Executives can face?

Volunteer Executives face several challenges, one of which is time management. Balancing their role with other personal and professional commitments can be demanding.